Question 1

Does Medicare cover mobile wound care?

Accepted Answer

Yes. Medicare Part B typically covers physician-led wound care visits in the home or facility when medically necessary. Our intake team verifies your benefits before the first visit, so you know exactly what to expect — no surprise bills.

Question 2

Do you accept Medicare Advantage and commercial insurance?

Accepted Answer

We accept Medicare, Medicare Advantage, and most major commercial insurance plans. If your plan isn't listed, call us — coverage often extends further than expected.

Question 3

What if I don't have insurance?

Accepted Answer

Private-pay options are available. We'll discuss visit pricing transparently before scheduling so you can make an informed decision.

Question 4

Will I get a bill at the visit?

Accepted Answer

No. We handle billing through your insurance after the visit. Any patient responsibility (such as a deductible or co-insurance) is communicated up front whenever possible.

Question 5

What happens during the first visit?

Accepted Answer

A clinician arrives on time with hospital-grade supplies. They review the patient's medical history, examine the wound, perform any needed treatment (such as debridement or a dressing change), and discuss the care plan with the patient and family. You'll leave the visit with clear next steps in writing.

Question 6

How long is a typical visit?

Accepted Answer

Most first visits take 45 to 60 minutes. Follow-up visits are usually 20 to 30 minutes, depending on complexity.

Question 7

Who should be present?

Accepted Answer

We recommend a family member or caregiver be present for the first visit so they can hear the care plan firsthand and ask questions. For facility patients, the patient's nurse or care coordinator is welcome to join.

Question 8

Do I need to prepare anything?

Accepted Answer

Please have a list of current medications, recent hospital or wound-related records if available, and a clean, well-lit space near the patient. We bring everything else.

Question 9

Is wound care painful?

Accepted Answer

Most treatments are well tolerated. When debridement or a procedure is needed, we use local anesthetic and proceed at the patient's pace. Comfort is a priority — not an afterthought.

Question 10

How quickly can a visit be scheduled?

Accepted Answer

Most first visits are scheduled within 24 to 48 hours. Urgent situations are prioritized — please call (305) 747-4271 if care is time-sensitive.

Question 11

What areas do you serve?

Accepted Answer

We serve patients throughout Broward and Miami-Dade Counties, including Fort Lauderdale, Hollywood, Pembroke Pines, Aventura, Bay Harbor Islands, Miami Beach, Coral Gables, and surrounding communities.

Question 12

What time of day do visits happen?

Accepted Answer

Visits are scheduled during business hours Monday through Friday, with limited availability on weekends for follow-ups. We do our best to accommodate caregiver schedules.

Question 13

How does follow-up work?

Accepted Answer

After the first visit, your clinician sets a tailored follow-up cadence — often weekly at first, then less frequent as the wound improves. You'll always know when the next visit is scheduled.

Question 14

Can you coordinate with our primary care physician or home health agency?

Accepted Answer

Yes. We routinely share notes and care plans with primary care physicians, home health nurses, and facility care teams to keep everyone aligned.

Question 15

What if I need to cancel or reschedule?

Accepted Answer

Call us as soon as you know — we'll find a new time that works. There's no penalty for rescheduling in good faith.

Clear answers, before you call.

Medicare & insurance

Your first visit

Scheduling & logistics

Ready to schedule a visit?